Billing & Payments
Manage your account and make payments with ease
Account Login
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Register NowUnderstanding Your Water Bill
1. Account Information
Shows your account number, service address, and billing period.
2. Usage Summary
Displays your current and previous water meter readings, total usage in gallons, and usage comparison to previous periods.
3. Charges
Itemizes all charges including base service fee, water usage charges, and any applicable taxes or fees.
4. Payment Information
Shows your previous balance, payments received, current charges, and total amount due.
5. Due Date
The date by which payment must be received to avoid late fees.
6. Messages
Important announcements and information about your water service.
AutoPay
Never miss a payment with our convenient AutoPay service. Your bill will be automatically paid from your chosen payment method on the due date.
- No late fees
- No forgotten payments
- Choose credit card or bank account
- Receive email notification before payment
- Cancel or change anytime
Frequently Asked Questions
Bills are due 21 days after the billing date. The specific due date is clearly marked on your bill. Payments received after this date may incur a late fee.
Bill increases can result from increased water usage, seasonal changes, rate adjustments, or leaks. Check your usage history in your online account or contact customer service for a detailed explanation.
If you believe there's an error on your bill, please contact our customer service team at (555) 123-4567 or email billing@clearwaterutilities.com. We'll investigate and resolve the issue promptly.
Yes, we offer payment assistance for qualifying customers. Programs include payment plans, bill discounts for low-income households, and emergency assistance. Contact our customer service for details.
Water usage is measured in gallons through the water meter at your property. Our technicians read meters monthly, or you may have a smart meter that transmits readings automatically.
Need Help With Your Bill?
Our customer service team is ready to assist you with any billing questions or concerns.
Contact Support